Alumni Interview: Jake Hartzell

Many of us enter the MSA program from diverse backgrounds, yet we share a common ambition to build a meaningful path in data science and analytics.

In this post, I share insights from Jake Hartzell, a Class of 2024 alumnus who has successfully made this transition. His experiences and reflections offer practical guidance and encouragement for future cohorts considering a similar pivot.

Headshot of Jake

David: Could you start us off by introducing yourself and sharing a bit about your background before the MSA?

Jake: “My background was in sports medicine, and growing up as an athlete, I wanted to combine my interest in the human body with a career that would allow me to help people. After completing my master’s in athletic training, I considered pursuing a PhD, PA school, or PT school as my next step — but then COVID happened. During that time, I started talking to my friends more about their careers, and that’s how I was introduced to data analytics. I had enjoyed the research side of my first master’s, so analytics felt like a natural fit. Although I had been accepted to a PA program, I decided to make the switch, and I’m very glad I did. I have a job I enjoy, and it allows me to maintain a great lifestyle — I work completely remote.”

David: “Wow, thanks for sharing. COVID actually played a role in my own transition as well. I had plans to become a pediatrician and was working at a family clinic during the pandemic. But as fulfilling as it was to help people, I found myself becoming emotionally exhausted. Gradually, I began searching for a career path where I could commit to my values without hesitation, and that search eventually led me to data science and analytics. Now, at the Institute for Advanced Analytics, I feel validated in my decision, and I’ve been genuinely enjoying my time here.”

David: What does a typical day in your current role look like?

Jake: “I work for TD Bank, and I build liquidity models that help the company assess its internal liquidity. My day can look different depending on where a ticket is in the pipeline. If I have an open ticket in front of me, I will be mostly coding in SAS for development and discussing the details with my team. Once the ticket moves onto another team, I shift into a more supportive role, helping with coding and troubleshooting as needed. Both versions of my day require constant communication to keep the ticket moving toward the finish line. Speaking of communication, the MSA program does an excellent job preparing you for teamwork and presentations. Being able to deliver results clearly and adapting to different audiences is a very important skill.”

David: “That’s awesome. And yeah, I can confirm that the MSA program really pushes you to grow in communication skills and teamwork. I’ve seen improvements in myself that I’m proud of, and it’s thanks to the supportive environment here at the Institute.”

David: How would you describe the MSA program, and how did it shape your career pivot?

Jake: “You know, the MSA program exposes you to a lot in a short period of time. It can feel like you’re becoming a jack of all trades, but master of none. But the real value isn’t just in what you learn — it’s in how you learn. Being placed on different teams teaches you how to share your ideas among a variety of viewpoints. Covering new topics week after week teaches you how to manage your time wisely and build strong studying habits. Through the practicum, you learn how to think critically within a business context and how to deliver value to stakeholders. All of these experiences add up.

I’ll also be blunt in saying that the MSA program quickly clears common resume barriers and strengthens your network. It offers connections and visibility that employers pay attention to, which can make a meaningful difference when you enter the job market.”

David: “I completely agree with what you said, especially about the program helping to clear resume barriers. Before joining, I often worried about how to show my commitment to data science and analytics. Now that I have verified optics and relevant experiences to talk about, I feel much more confident about my chances in the job market.”

David: During your job search, were there specific strategies or approaches that helped open doors for you?

Jake: “The biggest advice I can give is to talk to Kate and April and really listen to their guidance. They’re exceptional at what they do, and I hold both of them in very high regard. Also, make sure to take advantage of the internal networking and application opportunities available from the AIP. I was able to make meaningful connections and secure my first role through that channel.

David: If you could give one or two pieces of advice to your younger self just starting the MSA program, what would they be?

Jake: “Ooh, that is a good question. You know, we’re expected to take on a lot right from the start, and it’s easy to slip into a habit of just going through the motions to check tasks off the list. But I’d encourage my younger self to choose a topic or project to care about early on, because that kind of passion can be a real advantage throughout the program and as you start your career.

I’d tell myself to have more faith in the program. It has a proven record of success and a strong, active alumni network for a reason. Of course, avoid burning out, but trust that the effort you invest will be worth it in the end.”

David: “Jake, it’s been a pleasure chatting with you, and I want to sincerely thank you for your honesty. I learned a great deal from our conversation, and I’ll be looking to put your insights into practice as I continue my own journey. Thanks again for your time!”

Jake’s reflections highlight the value of staying open to growth, trusting the process, and leaning into the opportunities the program offers. I hope his insights encourage future students to approach their journey with curiosity, confidence, and a willingness to invest in themselves.

Columnist: David Kim